Welcome to Hilker's Computer Repair

Providing Affordable Computer Services to Residential and Small Business Users in Southern Illinois.

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Remote Technical Support:                                                                                                                      

Remote Rate:  $25.00 for first hour, $15.00 for each additional hour.

  • Remote Technical Support - CrossLoop: only connected when you need it, completely secure.

Remote Maintenance:

  • Remote Maintenance Plan:  You decide how often and when.  Includes free setup of CrossLoop remote software on your computer(s).  We will access your computer on a prescheduled date and time to perform the following services:
    • Cleaning up your hard drive of unnecessary files and programs.
    • Ensure that your computer has all the current updates installed for your operating system, firewall, antivirus and antispyware programs.
    • Run scans of your antivirus and antispyware programs along with the removal of any detected spy ware or viruses.
    • Performance tests to ensure system working properly and to detect issues before they turn into major problems.

A reminder email will be sent 1-2 days prior to the date you have requested.  You will need to provide us with the access id from the CrossLoop program and confirm the access request with the software.  Save time, money, and your computer.

Plans and Rates:
      • Plan 1 Monthly access:   $25.00 a month for 2 computers, $15.00 for each additional computer
      • Plan 2 Access every 2 months:  $20.00 every 2 months for 2 computers, $10.00 for each additional computer
      • Plan 3 Quarterly Access:   $15.00 every 3 months for 2 computers, $5.00 for each additional computer
      • Plan 4 Bi-Annual Access:  $10.00 every 6 months for 2 computers, $5.00 for each additional computer

DOWNLOAD A REMOTE PLAN SIGN UP FORM TODAY!!!
Word or PDF

***Sign up form and initial fee must be received at least 15 days prior to date that service is to start.  Billing is on the 5th day of each plan period and can be*** ***emailed or mailed, depending on your preference.  Cancellation of service must be received in writing 15 days prior to scheduled service.***


This page was last modified on Sunday, August 22, 2010 11:39:09 PM